Payment Policy – Luxe Shinee

Effective Date: January 17, 2025

At Luxe Shinee, we want to ensure a smooth and secure shopping experience for our customers. Our payment policy outlines the accepted methods of payment, security measures, and payment terms for your purchases.

1. Accepted Payment Methods

We accept the following forms of payment for all purchases made on our website:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can use your PayPal account for secure transactions.

  • Other Payment Methods: We may also accept additional payment methods such as Apple Pay, Google Pay, or other secure payment gateways that are available at checkout.

2. Payment Security

We take the security of your personal and payment information seriously. Our website uses SSL (Secure Socket Layer) encryption technology to ensure that your payment details are safely transmitted. All transactions are processed through secure payment gateways, which comply with industry-standard security practices to protect your financial data.

While we make every effort to protect your information, please ensure you are using a secure network when making online purchases. We advise against using public Wi-Fi for transactions.

3. Payment Processing

  • Order Confirmation: After placing an order, you will receive an email confirming that your payment has been processed. This confirmation will include the details of your order and estimated shipping information.

  • Authorization: Your payment will be authorized at the time of checkout. If your payment is declined, we will notify you, and you can attempt an alternative payment method.

  • Transaction Fees: Luxe Shinee does not charge any additional transaction fees for payments processed via credit card, debit card, or PayPal. However, please be aware that your bank or payment provider may apply certain processing fees depending on your account and location.

4. Currency and Billing Information

  • Currency: All transactions are processed in US dollars (USD). For international customers, please note that your bank or payment provider will convert the amount to your local currency, which may result in additional currency conversion fees.

  • Billing Information: When placing an order, you must provide accurate billing information (such as your name, address, and payment details) that matches the information your payment provider has on file. Inaccurate billing information may result in payment issues or delays.

5. Payment Terms

  • Payment at Checkout: Payment for all orders must be completed at the time of checkout. We will not process or ship orders until payment has been successfully received.

  • Order Cancellation: If for any reason your order needs to be canceled after payment is made, please contact us immediately at info@luxeshinee.com. We will assist you in canceling the order if it has not yet been processed or shipped. Once an order has been shipped, it cannot be canceled.

6. Sales Tax

Sales tax will be applied to orders where applicable, based on the shipping address. Sales tax rates may vary depending on your location and are calculated at checkout.

7. Fraud Prevention

To protect against fraud, we may request additional verification for certain transactions. This could include confirming your identity or contacting your payment provider. If we suspect fraudulent activity or a payment issue, we reserve the right to cancel or decline the transaction.

8. Issues with Payment

If you experience any issues with your payment, please contact our customer support team at info@luxeshinee.com or call (401) 846-3029. We are here to assist you in resolving payment issues and ensuring your order is processed smoothly.

9. Payment Plan Options

Currently, we do not offer payment plans or installment options, but we may introduce this service in the future. Please check our website for updates regarding any new payment options.